What if I receive a damaged product?

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• Can I get a coupon?

  Yes! During our promotional campaigns, returning customers receive discount coupons via email or along with their order.

• Are the products stored in Hungary or abroad?

  We always indicate on the product page whether the item is stocked in our Hungarian or international warehouse.

• Do your products come with a warranty?

  Yes. We provide a warranty in accordance with local consumer protection laws. The warranty terms may vary by product, and all required documents are included in your package.

• Orders and Cancellations

  Can I cancel my order? Yes! Please email sales@creativecraftkits.com with your order number. We will send you a cancellation form (withdrawal statement). Please return the signed form along with the unopened and undamaged product to: 4034 Debrecen, ...